Do I have to be registered to place an order?

No, shopping as a guest on the site is possible.

What is the payment method?

Payment for the products is made in three ways: by bank transfer, through PayPal or in cash upon receipt of the products (cash on delivery).
For payment by bank transfer, please contact us.

How do I receive confirmation of a successful order?

After finalizing the order, you automatically receive an email confirming the purchase. If you do not receive an email, please check the SPAM section!

How will I receive the products and how much does it cost to ship them?

The delivery method and its cost depends on the courier that serves your address.

How do I confirm my order?

Our employee will contact you on the phone/e-mail you specified to confirm the order! In case the order is not confirmed within 24 hours from the moment we tried to contact you, the Seller has the right to cancel it!

Can I cancel my order?

You can cancel an unprocessed order by sending an email to

How do I know if the product I want to order is right for me?

You will find a size chart on the page of most products. The dimensions shown in the table are measured by us and are different for each product. If you have any further questions, don't hesitate to contact us.

Can I return the ordered products?

According to our "General Terms and Conditions", ordered products can be returned in the condition in which they were received (without signs of use, with all labels and accompanying documents), within 14 days from the date of receipt.
For more information see here.

Return Policy:

You must return the products in their original product packaging, the products must be without signs of use, without defects, with all tags, accessories, etc. We advise you to try on the purchased products without removing the labels, as they may be damaged or lost. Please note that a product returned without a tag cannot be released for resale.

How long can I return a product?

You can return products within 14 days from the date of receipt.

When will I be refunded?

As soon as the return is received, we will refund the corresponding amount to the account specified by you.
For PayPal payments, the amount will be refunded to the account you paid from.
After transfer from our side, the amount will be available within 2-3 working days, according to the servicing bank's policy.